Frequently Asked Questions

 

  

 

A Piano Life Saver System from Damp-Chaser Corp. keeps your piano on pitch and prevents damage from environmental effects allowing optimum tonal quality and keyboard control.

 

   Piano technicians and the major piano manufacturers recommend installing the Piano Life Saver System to protect you piano, control and maintain tuning stability. The System Humidistat keep humidity levels consistent by activating the piano Dehumidifier during highly humid conditions and when the environment gets too dry, the System Humidifier replaces moisture inside the piano.

 

   Protect your piano's investment value by having our piano climate control System installed, out of sight, inside your piano to combat dry and highly humid conditions that can cause costly damage.  The System is truly a piano lifesaver.

 

Click here for more information!

 
 
 

Please visit our products page. We will have an number of piano related items that you can purchase. These items will be posted soon.  

 

 
 

Frequently Asked Questions?

 

  1. How often should I tune my piano?
  2. I just moved my piano. Should I have it tuned ?
  3. How should I clean my piano?
  4. How should I clean the keys?
  5. How do I clean under the strings?
  6. Should I have a humidity control on my piano?

How often should I tune my piano?

 

   All piano manufacturers recommend tuning a "new" piano at least three or four times in its first year. After the first year they recommend it be tuned once or twice a year. This will keep the pitch and it will sound good throughout the year if kept in a fairly stable environment (without a lot of humidity changes).

 

   The more often a piano is tuned, the better it will sound. It should be said though, that better sounding is in the ear of the beholder. What sounds bad to some, may sound fine to another (go figure). So, having said that, many people will have their piano tuned once a year. This works well if the owner doesn't mind that the tuning may start to sound 'off' in the second half of the year.. Frankly, some piano owners may not even notice it going out of tune. This is fine since they are still enjoying music and that is the whole point of having a piano. Tuning a piano only once a year will not do any harm and it will keep the tuning fairly stable throughout the piano's life.

 

   Honestly, if the customer doesn't mind an out of tune piano or does not notice it is out of tune, you should have it tuned on some sort of regular basis anyway to help it from going severely out of tune which could cause problems down the line.

 

   If you can afford it, have your piano tuned as often as is practical for you. Many hotels and restaurants have their pianos tuned once a week. Some people wait ten years. Concert pianos are tuned before each performance and sometimes even during the intermission they are touched up. Bear in mind too that humidity changes will also put a piano out of tune, (like when you open the windows and doors in humid season and then close them and turn on the air conditioner.) The manufacturers recommendations for tuning are good:

 

New piano / 3-4 times in the first year   After that / once or twice a year

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I just moved my piano. Should I have it tuned?

 

If it has only been moved a few feet, it probably is not necessary to tune it. There are 2 things that put a piano out of tune after while being moved;

 

      1. Lifting the piano, setting it on a dolly, putting it on its side (for a grand), hauling it in a truck etc., stresses are placed upon the parts of the piano that help keep it stable and in tune. These stresses can make the pitch of the strings change, causing it to go out of tune. The degree it goes out of tune depends on the levels of stress involved. Lifting an upright piano onto a dolly - not so bad stress, dropping it off a truck - really bad stress (hope that never happens), riding in the truck over bumps - pretty good stress.

 

      2. When the piano is moved to a different environment it receives the stress of the new surroundings and changes during the move; temperature changes, barometric pressure changes, altitude difference, and the worst of all, humidity changes.

 

   If you have moved your piano, let it sit in its new environment for 4 to 6 weeks, if possible, before having it tuned. This will give the wood parts time to acclimate to the new situation and will make for a more stable tuning.

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How should I clean my piano?

 

   Many newer pianos and most older pianos have a lacquer finish. Some may have other usual finishes used on furniture as well. These finishes are easy to clean. Just use a damp cloth to dust them. Any type of furniture polish or oil is not necessary. These finishes already have a shine and the polish and oil will only soften the finish which will make them susceptible to damage. If you have oily or greasy stuff, use a very mild soap solution and rinse and dry right away. These finishes deteriorate after time and the same techniques used to clean fine antique furniture should be used to clean older pianos. Always be careful cleaning your piano. Treat it like a fine piece of furniture.

 

   The brass hardware can be cleaned the same way you would clean any brass fixtures. Some pianos may have a finish over the brass that will keep it shiny and new looking. Brass cleaners could damage this finish. If the brass has this finish, do not use brass cleaner or polish. Sometimes the finish over the brass begins to wear, especially on the foot pedals. Not much can be done to correct this except stripping the finish to the bare brass which can be a lot of work. Be careful! Brass cleaner and polish can strip the wood finish from your piano. Always protect the piano's finish in some way when cleaning brass hardware!

 

   Many new pianos have a polyester finish. Polyester is actually a plastic and thus should be cleaned like a plastic. Products used to clean Plexiglas and window tinting will work well. You could also use a soft, clean, well dampened cloth followed by a soft, clean, dry cloth. Any good plastic cleaner will work too. For greasy stuff try a little window cleaner or a light water and vinegar solution. The problem with polyester is that it will scratch easily, so, the important thing is to make sure to use plenty of lubricant (liquid) when first cleaning it. Try not to let it get overly dusty in the first place. Also, test any cleaner in an inconspicuous spot before using it to clean the whole piano. Never use polishes with oils in them such as Pledge and others like it. This will leave an oily residue that will smear.

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How should I clean the keys?

 

   Ivory key tops have not been used in piano manufacturing in a long time. Key tops are made of plastic these days and so can be cleaned the same way as the polyester piano finish described above. If you have really dirty or yellowing keys, follow the directions below for ivory.

 

   How do you know if you have ivory? If you look closely they will have a grain to them similar to wood. Usually there is also a seam (but not always) right at the front of the sharp keys. Ivory is a very hard and durable substance. To lightly clean just use a damp cloth or mild soap solution. For yellowing or really heavy dirt, use a fine buffing compound followed by a swirl remover or polishing compound. These can be found at an auto supply store.

 

   If you feel uncomfortable cleaning keys yourself, just hire a good piano refinisher or tuner/technician to do it for you.

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How do I clean under the strings?

 

   Most owners of grand pianos notice (especially when the piano is being tuned and the lid is raised) the dirt that has accumulated on the soundboard under the strings. While a home vacuum cleaner may pick up some of the loose dust in this area, it really takes a thorough cleaning by your piano technician, who has the proper tools and experience, to do the job properly. In addition, the areas around the tuning pins, under the plate, and inside the keyboard, although much less visible, need to be periodically cleaned as well. A piano technician can remove the action and thoroughly clean the keybed, the area around the underlever tray, and the action itself. This will improve the performance of the action as well as prevent moisture and foreign objects and substances from doing damage to the working parts of the piano. If you think it's time for a cleaning, tell Patty when making the tuning appointment, so I can allow sufficient time for the extra work. 

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Should I have a humidity control on my piano?

 

   Yes! Having a humidity control system or climate control system is always a benefit. Climate control is actually more important to piano care than tuning. The climate can destroy your piano in a matter of months. Poor tuning habits are usually inconsequential to your piano lasting a long time. For more information, please click here.

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